Happy Customers
Tony O'Brien
Alan Ferguson’s six ‘If’s
- If he CAN do it, he WILL do it WHEN he says he will do it.
- If it’s not in your interest, or his, he will say so.
- If he doesn’t know about something, he knows a man who does.
- If he does know about it, he gets on with it.
- If your boiler is a problem, make it his, and you won’t have it for long.
- If you call Alan you will have only one regret – that you didn’t call him earlier.
Alan is dependable and reliable. He’s good.
Graham Jones
I phoned Alan’s Gas Services at 8.30am and they arrived as agreed at 2.00pm promptly the same day.
They located the central heating boiler problem and explained exactly what they were doing. Their knowledge and customer service was excellent – highly recommended.
Paul Col
I was recommended Alan by a friend who had used him to sort out his boiler after a dodgy install. Alan was pretty quick spotting the problems and fixing them.
Alan explained the system. What we could re use from the existing system. What we shouldn’t re use because it was more hassle than worth. And what our options were to save money. He gave us a price and identified where it might cost more if he couldn’t reuse something. They worked cleanly and quickly. Completed the job bang on time, exactly as he’d said, he reused all the pumps and controls he could, only buying one extra part where he felt the old part wasn’t worth the risk.
It’s easy to recommend Alans Gas as they are very good and great to deal with.
Linda Delahoyde
I would highly recommend this company. They’re quick, clean and efficient. They explain what they have done and their prices are reasonable.
Ian
I am so grateful for your help last week in repairing our boiler. To have a boiler fail at this time of year is pretty awful.The service you provided from when I called you that morning to fixing the problem in the early afternoon was shockingly brilliant, particularly during this difficult lockdown.
Your accessibility, your communication, the spare circuit boards in the van, the boiler service you included in the modest pricing and your additional advice on the gas fire under the chimney are all things that make you stand out as a person I am so pleased to have met and whom I would recommend to everyone.
Jeremy Butler
I have used Alan on various occasions over the past year and would highly recommend his service. He proved to have an expert knowledge of the difficult work that needed to be carried out to improve the central heating system in my house.
His work was first class and delivered in a clean and tidy manner. His ability to talk through any problems and explain the pros and cons of solutions was also invaluable in keeping me informed and in control. Alan was reliable and unlike many tradesman turned up for appointments without fail. And in carrying out his work, he went the extra mile to ensure I was not left in the lurch when my heating failed.
Extremely personable, it is easy to build up a relationship and trust in Alan. I did that and through using Alan my heating problems are a thing of the past.
Nicky O'Loughlin
I use Alan’s Gas Services every year for annual check ups and general breakdown problems. Always really friendly and helpful, and go the extra mile for their customers. Alan and Stephen are always very punctual, clean, tidy and reliable. I feel like they give me the best advice with my boiler and other heating appliances. I recommend them to family and friends and even they are pleased with their work. Would highly recommend to anyone.
Dr Andrew N Eaton
When we woke up freezing on a Sunday morning and found that our central heating boiler had stopped working we were dismayed, but immediately called Alan. Our system was pretty old and needed replacing, however Alan managed to patch it up and keep it going until time and the weather allowed us to have it replaced.
When the time came Alan discussed our requirements and proposed a system that would meet these needs within our budget. The work was quickly and effectively carried out, without mess or fuss, and we are delighted with the result.
I would have no hesitation in recommending Alan’s work to any of my friends or colleagues.
Dave & Gill
We have used Alan for a couple of projects at our property, namely replacing all the radiators and fitting two new gas fires, as well as the odd helping hand in helping us with a problem or two. In all occasions he has been flexible, professional and his work has been of a high quality. We would certainly have no hesitation in recommending him.
Canon Yau
Our boiler kept dropping pressure overnight and switching itself off. Turned out it was a problem with the expansion vessel. Steve was great. He arrived promptly, diagnosed the problem efficiently and sorted out our boiler problem quickly. Price was very reasonable. They were super busy but somehow managed to squeeze us in after finishing a boiler installation early. I called them late morning and he was around by early afternoon. This was despite it being a week or so before Christmas. Everything working fine so far.
Google Reviews
Anne-marie Bancroft2024-02-21We have used Alans Gas for about 10 years now for all types of jobs; a new boiler, capping off, moving radiators and our boiler and installing our cooker. Alan and Stephen are great to work with and are by far the most tidy tradespeople I've ever had in our home. They really set the standard high. They are also incredibly reliable and when we've needed it have turned up within about 24 hours of our call. Could not recommend more!
Mari Brazier2024-02-13I have used Alans Gas Service on many occasions now. New radiators and emergency call outs with boiler problems. Whatever the circumstances of my dealings with them I have always found them to be extremely professional and helpful. Stephen is an efficient and knowledgeable man, very polite. He is a tidy worker and very reassuring as the explains in lay persons terms the work required. I have recommended them to colleagues and friends and I know they have subsequently recommended them onwards too. Everyone I know has been so impressed with the standard of work! I would have no hesitation in passing their number on to anyone.
Nicola Ramsey2024-02-12After having my extension last year, Stephen and Ryan installed my underfloor heating and moved my boiler in the process. Extremely happy with the underfloor heating, it is a gamechanger! Alan, Stephen and Ryan are always reliable (they installed my boiler and have serviced it for years.) Always clean and tidy. Would highly recommend to anyone!
Andy O'Loughlin2024-02-12Very professional service. Hard working, honest and reasonable prices. Highly recommended
Raj Michael2024-01-28We contacted Alan's Gas Service, Alan responded & arranged with a swift visit. Steve & Ryan arrived & fixed our boiler fault in a matter of time. They both were very friendly & highly professional and provided valuable suggestions & options for us. We are very happy & satisfied with their kind & efficient service - highly appreciated & recommended. Keep going & all the best...!
Al Kapone2023-10-12Been using Alan and his team for a few years , always found him reliable and trustworthy , even recommended him to a few friends who have all given him a glowing reference . Good prices too
Jonathan Giles2022-05-24Alan and his team have installed our boiler and service each year. They also have done all our heating amendments such as new radiators and extension plus the annual test certs on our rental properties. Know they’re stuff, just get on with it at reasonable rates. Highly recommend
William Woods2021-11-23Thoroughly professional throughout, did what they promised, came when they promised, neat and tidy installation and managed from quote to handover.
Qasim Abbas2021-03-31Use Alan every year for my boiler service and any maintenance. Top man providing an efficient and hassle free service. Will continue to use and recommend to anybody looking for a service or any repairs.